CRRS Returns Policy
WE ACCEPT RETURNS FROM COLLEGE STORES, RETAIL BOOKSTORES, AND WHOLESALERS.
Books bought in bulk may be returned to the CRRS within 6 months of the invoice date. Permission from the publisher must be obtained after invoice payment and before returning books; please contact crrs.publications@utoronto.ca for authorization. No returns will be accepted on books which are out of print or when a new edition or revision of that title becomes available.
The CRRS charges a 10% restocking fee on all returned books. Should the returned books arrive scuffed, stickered, torn, or otherwise damaged, the purchaser will be charged an additional damage fee of up to 40%. Return costs are the responsibility of the purchaser unless the return is a result of our error. Please send surface mail and mark package and packing slip: GOODS PRODUCED IN CANADA RETURNED.